Wiki source code of Incidents - Overview

Version 1.1 by karimpirani on 2014/06/19 17:10
Hide last authors
karimpirani 1.1 1 **Help - Incidents**
2
3 **~ **
4
5 What are Incidents?
6
7 Incidents are actions involving clients and/or staff that result in harm or damage. The following information about Incidents can be captured using SMR:
8
9 1. Date
10 1. Location
11 1. Severity
12 1. Severity Type
13 1. Related Party/Parties
14 1. Description
15 1. Disposition
16 1. Administration Follow Up
17
18
19
20 Getting Started
21
22 SMR provides you with a high level of functionality to manage, view and edit Incidents
23
24 Incidents are accessed through SMR using the left-side navigation Incidents bar.
25
26
27
28 The Incidents options include:
29
30 ~1. View all clients
31
32 [[image:Missing.png||height="293" width="612"]]
33
34
35
36
37
38 2. View all Action Plans
39
40 [[image:Missing.png||height="142" width="802"]]
41
42
43
44 3. View Latest Incidents, which shows the most recent Incidents
45
46
47
48
49
50 To create an Incident for a client, double-click on the client's name from the View Clients option:
51
52 [[image:Missing.png||height="294" width="800"]]
53
54
55
56
57
58 Then, click on the Create New Incident icon for the selected client:
59
60 [[image:Missing.png||height="274" width="800"]]
61
62
63
64
65
66 You will be presented with a blank Incident worksheet which you can populate as described in the Create an Incident help page.