Wiki source code of Incidents - Overview
Version 1.1 by karimpirani on 2014/06/19 17:10
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| author | version | line-number | content |
|---|---|---|---|
| 1 | **Help - Incidents** | ||
| 2 | |||
| 3 | **~ ** | ||
| 4 | |||
| 5 | What are Incidents? | ||
| 6 | |||
| 7 | Incidents are actions involving clients and/or staff that result in harm or damage. The following information about Incidents can be captured using SMR: | ||
| 8 | |||
| 9 | 1. Date | ||
| 10 | 1. Location | ||
| 11 | 1. Severity | ||
| 12 | 1. Severity Type | ||
| 13 | 1. Related Party/Parties | ||
| 14 | 1. Description | ||
| 15 | 1. Disposition | ||
| 16 | 1. Administration Follow Up | ||
| 17 | |||
| 18 | |||
| 19 | |||
| 20 | Getting Started | ||
| 21 | |||
| 22 | SMR provides you with a high level of functionality to manage, view and edit Incidents | ||
| 23 | |||
| 24 | Incidents are accessed through SMR using the left-side navigation Incidents bar. | ||
| 25 | |||
| 26 | |||
| 27 | |||
| 28 | The Incidents options include: | ||
| 29 | |||
| 30 | ~1. View all clients | ||
| 31 | |||
| 32 | [[image:Missing.png||height="293" width="612"]] | ||
| 33 | |||
| 34 | |||
| 35 | |||
| 36 | |||
| 37 | |||
| 38 | 2. View all Action Plans | ||
| 39 | |||
| 40 | [[image:Missing.png||height="142" width="802"]] | ||
| 41 | |||
| 42 | |||
| 43 | |||
| 44 | 3. View Latest Incidents, which shows the most recent Incidents | ||
| 45 | |||
| 46 | |||
| 47 | |||
| 48 | |||
| 49 | |||
| 50 | To create an Incident for a client, double-click on the client's name from the View Clients option: | ||
| 51 | |||
| 52 | [[image:Missing.png||height="294" width="800"]] | ||
| 53 | |||
| 54 | |||
| 55 | |||
| 56 | |||
| 57 | |||
| 58 | Then, click on the Create New Incident icon for the selected client: | ||
| 59 | |||
| 60 | [[image:Missing.png||height="274" width="800"]] | ||
| 61 | |||
| 62 | |||
| 63 | |||
| 64 | |||
| 65 | |||
| 66 | You will be presented with a blank Incident worksheet which you can populate as described in the Create an Incident help page. |