Wiki source code of Incidents - Overview

Last modified by sghareeb on 2014/07/08 16:35
Show last authors
1 **Update coming soon...**
2
3
4 **Help - Incidents**
5
6 **~ **
7
8 What are Incidents?
9
10 Incidents are actions involving clients and/or staff that result in harm or damage. The following information about Incidents can be captured using SMR:
11
12 1. Date
13 1. Location
14 1. Severity
15 1. Severity Type
16 1. Related Party/Parties
17 1. Description
18 1. Disposition
19 1. Administration Follow Up
20
21
22
23 Getting Started
24
25 SMR provides you with a high level of functionality to manage, view and edit Incidents
26
27 Incidents are accessed through SMR using the left-side navigation Incidents bar.
28
29
30
31 The Incidents options include:
32
33 ~1. View all clients
34
35 [[image:Missing.png||height="293" width="612"]]
36
37
38
39
40
41 2. View all Action Plans
42
43 [[image:Missing.png||height="142" width="802"]]
44
45
46
47 3. View Latest Incidents, which shows the most recent Incidents
48
49
50
51
52
53 To create an Incident for a client, double-click on the client's name from the View Clients option:
54
55 [[image:Missing.png||height="294" width="800"]]
56
57
58
59
60
61 Then, click on the Create New Incident icon for the selected client:
62
63 [[image:Missing.png||height="274" width="800"]]
64
65
66
67
68
69 You will be presented with a blank Incident worksheet which you can populate as described in the [[Create an Incident help page>>doc:Create an incident help page]].