Wiki source code of Incidents - Overview
Version 3.1 by sghareeb on 2014/07/08 16:35
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1 | **Update coming soon...** | ||
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4 | **Help - Incidents** | ||
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6 | **~ ** | ||
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8 | What are Incidents? | ||
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10 | Incidents are actions involving clients and/or staff that result in harm or damage. The following information about Incidents can be captured using SMR: | ||
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12 | 1. Date | ||
13 | 1. Location | ||
14 | 1. Severity | ||
15 | 1. Severity Type | ||
16 | 1. Related Party/Parties | ||
17 | 1. Description | ||
18 | 1. Disposition | ||
19 | 1. Administration Follow Up | ||
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23 | Getting Started | ||
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25 | SMR provides you with a high level of functionality to manage, view and edit Incidents | ||
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27 | Incidents are accessed through SMR using the left-side navigation Incidents bar. | ||
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31 | The Incidents options include: | ||
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33 | ~1. View all clients | ||
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35 | [[image:Missing.png||height="293" width="612"]] | ||
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41 | 2. View all Action Plans | ||
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43 | [[image:Missing.png||height="142" width="802"]] | ||
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47 | 3. View Latest Incidents, which shows the most recent Incidents | ||
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53 | To create an Incident for a client, double-click on the client's name from the View Clients option: | ||
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55 | [[image:Missing.png||height="294" width="800"]] | ||
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61 | Then, click on the Create New Incident icon for the selected client: | ||
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63 | [[image:Missing.png||height="274" width="800"]] | ||
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69 | You will be presented with a blank Incident worksheet which you can populate as described in the [[Create an Incident help page>>doc:Create an incident help page]]. |