Last modified by Matthew Deceunynck on 2014/10/03 09:37
From version Icon 2.1 Icon
edited by sghareeb
on 2014/06/24 20:38
Change comment: There is no comment for this version
To version Icon 4.1 Icon
edited by karimpirani
on 2014/07/10 17:42
Change comment: There is no comment for this version

Summary

Details

Icon Page properties
Author
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1 -XWiki.sghareeb
1 +XWiki.karimpirani
Content
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1 -**Frequently Asked Questions**
1 +**__Frequently Asked Questions__**
2 2  
3 -
3 +(((
4 +Q: I can't seem to see the report I just generated. Why is it not opening, and what can I do?
4 4  
5 -Q: I'm getting an error message when I start up the application that says
6 +A:
7 +\\\\Q: I want to access certain information/data, but the system won't allow me to. Why is this the case?
6 6  
7 -**"This Connection is Untrusted."**
9 +A:
10 +\\\\Q: Do you have any specific recommendations or tricks regarding which browser to employ when using the system?
8 8  
9 -[[image:Missing.png]]
12 +A:
13 +\\\\Q: What is the difference between an episodic tickler report and a non-episodic one?
10 10  
11 -using **Firefox**. How do I fix this?
15 +A:
16 +\\\\Q: What is the default setting on parameters? Am I filtering things out or choosing to include them?
12 12  
13 -A: Use this procedure for making FireFox trust the OA-SMR certificate:
18 +A:
19 +\\\\Q: What is the difference between OUs (Organizational Units) and RUs (Recording Units)?
14 14  
15 -1. Click on "I Understand the Risks"
16 -1. Click on the Add Exception... button
17 -1. On the Add Security Exception window, click on the Get Certificate button
21 +A:
22 +\\\\Q: The parameter options in the report section seem broad. Is there a way to tailor the options (and pull-down menus) to my organization more specifically?
18 18  
19 -[[image:Missing.png]]
24 +A: configurable to meet your needs
20 20  
21 -4. Click on the "Confirm Security Exception" button to proceed to the OA-SMR website.
22 22  
23 -[[image:Missing.png]]
27 +Q: I want to learn how to create a new report. Where should I go?
24 24  
25 -
29 +A:
26 26  
27 -
28 28  
29 -Q: I'm getting an error message when I start up the application that says
30 30  
31 -**"There is a problem with this website's security certificate."**
32 -
33 -using **Internet Explorer 8**. How do I fix this?
34 -
35 -A: We recommend using Firefox, however if IE 8 is your browser of choice, use this procedure for making IE8 trust the OA-SMR certificate:
36 -
37 -
38 -
39 -1. Browse to your OA-SMR site.
40 -1. When told "There is a problem with this website's security certificate.", choose "Continue to this website (not recommended)."
41 -1. Select Tools->Internet Options.
42 -1. Select Security->Trusted sites->Sites.
43 -1. Confirm the URL matches, and click "Add" then "Close".
44 -1. Close the "Internet Options" dialog box with either "OK" or "Cancel".
45 -1. Refresh the current page.
46 -1. When told "There is a problem with this website's security certificate.", choose "Continue to this website (not recommended)."
47 -1. Click on "Certificate Error" at the right of the address bar and select "View certificates".
48 -1. Click on "Install Certificate...", then in the wizard, click "Next".
49 -1. On the next page select "Place all certificates in the following store".
50 -1. Click "Browse", select "Trusted Root Certification Authorities", and click "OK".
51 -1. Back in the wizard, click "Next", the "Finish".
52 -1. If you get a "Security Warning" message box, click "Yes".
53 -1. Dismiss the message box with "OK".
54 -1. Select Tools->Internet Options.
55 -1. Select Security->Trusted sites->Sites.
56 -1. Select the URL you just added, click "Remove", then "Close".
57 -1. Now shut down all running instances of IE, and start up IE again.
58 -1. The site's certificate should now be trusted.
59 -
60 -(((
61 -
62 62  (% style="line-height: 19.600000381469727px;" %)New notes of things to do:
63 63  
64 64  Browser tricks
... ... @@ -99,5 +99,20 @@
99 99  RCI update when finished
100 100  
101 101  
73 +OUs/RUs
74 +
75 +parent/child issue
76 +
77 +comparison reports (all assessments or specific)
78 +
79 +episodes in general (tickler and progression)
80 +
81 +configurable (ages + other drop downs)
82 +
83 +browser settings (turn off pop-up blocker)
84 +
85 +items shown on menus are context sensitive based on role/permissions and OU/RU responsibilities
86 +
87 +
102 102  Review FAQs
103 103  )))